A leadership programme for experienced restaurant managers
Five days over five weeks
£845.00 – write your own payment terms to pay by December 31st 2021, or pay by day 1 and take off 10%
Leadership and management must go hand in hand. They are not the same thing. But they are necessarily linked, and complementary. Whilst a good manager will save you on costs and keep your customers coming back through good shift organisation, it takes a good leader to do this on a longer-term basis.
In addition to restaurant expertise, general managers need to be able to:
Only a competent general manager can create this team – and we help create this manager.
Day 1 – Influencing skills
The ‘ideal’ manager – communicating effectively with people who think differently to you – understanding and using ‘clean’ language – keeping busy communications on track – moving communications forward using powerful questions.
Day 2 – The Creative Brain
As humans, we can be calm and rational or intuitive and spontaneous – we have a range of responses available to us. How we respond to events is largely determined by our thinking styles. We explore these different types of thinking in detail, showing how all these ways of thinking have their place in determining how we react, respond and create success for ourselves.
Day 3 – The Manager as Coach
How to build long-lasting relationships with your teams via a coaching approach to leadership – an introduction to the principles of coaching – powerful coaching conversational frameworks – coaching skills – setting goals in coaching – creating positive action for change and development
Day 4 – The Climate Lab
Only positive teams create positive experiences for customers – How organizational climate (“the shared perception of the way things are around here”) is the key driver of motivation, performance and positive teams – how the leader can manage climate effectively both on the shift and throughout the business
Day 5 – How Leading Others Begins with Leading Ourselves
Authenticity, decisiveness, optimism and trustworthiness are just some of the management characteristics we ask for in our leaders. These are strengths to be understood, measured and developed.
October/November 2020 Programme
Wednesday 21 October
Wednesday 28 October
Wednesday 4 November
Wednesday 11 November
Wednesday 18 November
November 2020 Programme
Monday 9 November
Monday 16 November
Monday 23 November
Monday 30 November
Monday 7 December