Watershed runs management development programmes and special events for bar and restaurant companies. Together we develop their people to achieve exceptional rates of promotion from within. From our central London location, we run programmes of development for supervisors, general managers multisite managers and head chefs. Our style is not just an expert opinion delivered by a trainer but a truly collaborative approach to the day that encourages sharing of best practice, buy-in and practical application. For experienced managers we add structure and meaning to what is already an intuitive understanding. Our approach is proven to have a lasting impact on participants, their teams and their organisations.


stephen sw for business matters not sent - Version 2Stephen Waters

Stephen worked as a manager with Trusthouse Forte ( Dome, Oriel, Cafe Italien, Cafe Des Amis du Vin ) during the 1980’s and with the founders of Pitcher & Piano as a manager, operations manager, head of the management academy and Director of Pitcher & Piano during the 1990’s.  Since 2001 he has been building Watershed, designing leadership development programmes for bar & restaurant companies and learning how people deliver the goods in the fast-moving hospitality environment.





Drew Gladwell

Drew has been working in hospitality for over 20 years, covering all aspects of the business. He learnt the fundamentals of building great teams in Bristol, working as a manager for the Fez Group. He has gone on to hone his skills in London’s Iconic cocktail bars & nightclubs with the Match Group, lively pubs in The BarWars group and spending the last decade running several of the Hawksmoor’s award winning restaurants. Team building has been a particular passion and he takes great pride in helping his team develop and grow, especially in management positions.




Zoe Paskin

After an early management career with Brown’s where she learnt the fundamentals of a multi-site operation, Zoe went to Barcelona to set up a small bar in the heart of the city. She returned to London and took over as Managing Director of The End & AKA, running a team of over 100 and an annual turnover of £5 million. In May 2014 Zoe opened The Palomar in Soho, in 2016 its sister The Barbary in Neal’s Yard and in 2017 Jacob The Angel, The Mulwray, Evelyn’s Table and The Blue Posts



Helen Skinner

Helen is our Bookings Manager. She has worked in a variety of administrative roles over 20 years; at Study Group, Gravis Capital Partners and Honest Burgers, where she moved into Learning & Development. She was responsible for supporting new staff and organising in-house training for over 800 employees. She is also an Antenatal Practitioner and Baby Massage Instructor, facilitating groups of expectant parents. She gets great satisfaction building relationships with her groups, watching them support each other as they gain confidence in their journeys through early parenthood.



Philip Eeles

Philip is a Co-Founder & Director of Honest Burgers. He started the business in Brighton in 2010 with 5k in a street food tent doing events and private parties, building the brand to 45 restaurants nationwide, taking on many different executive roles and responsibilities in the Operations and People spaces during the expansion. More recently he has become an NED, advisor and angel investor. He is passionate about all things training and development, culture and behavioural science, currently undertaking a masters in the latter.